CALL FOR INSPECTION FOR THE ASTRO AND CANYON GUIDE HARNESSES

CALL FOR INSPECTION FOR THE ASTRO AND CANYON GUIDE HARNESSES

Request for inspection of ASTRO and CANYON GUIDE harnesses following the detection of a defect on the gated opening attachment point of an ASTRO harness. Due to the risk of unintentional opening of this attachment point, which could result in a life-threatening situation, we ask you to stop any use of these harnesses and to carry out immediately the following inspection.

References concerned by this request for inspection:

 Origin and consequences of the defect

Bill of material of the gated ventral attachment point:

The defect is due to a poor machining process of the metal D. This can cause the pin to slide completely sideways, despite the presence of the 2 screws. This situation presents a risk of death due to strangulation or falling from a height.

Inspection procedure

ASTRO BOD FAST
ASTRO SIT FAST

1.  Prepare for the test:

-  ​In accordance with the instructions for use, check that the 2 screws are present and correctly installed.

- Remove any accessories mounted in the shackle connection holes.

2.  Perform the test below:

The pin does not slide:

Compliant result

The pin slides out completely:

Non-compliant result

CANYON GUIDE

1. Prepare for the test:

- In accordance with the instructions for use, check that the 2 screws are present and correctly installed.

2. Perform the test below:

The pin does not slide:

Compliant result

The pin slides out completely:

Non-compliant result 

3. Test assessment:

A)  Compliant result 
1. Your product is not affected by this defect.
2. Fill in the form below to enable us to follow the progress of this request for inspection >HERE<

B) Non-compliant result
1. Isolate the metal D.
2. Do not use this harness.
3. Quarantine it.
4. Contact your local Petzl after-sales service via the contact form. Our after-sales service will then contact you with terms and conditions of care. – Vertone pro ČR a SR, reklamační technik vaclav.cizek@vertone.cz,  T: 777 744 180, vám sdělí další postup.

C) If you have any doubts about how to perform the test
Please contact your local after-sales service. -  Petzl, reklamační oddělení – vaclav.cizek@vertone.cz, T: 777 744 180

FAQ - Frequently Asked Questions

Where can I find the serial number of my harness?
The serial number is located on the plastic label inside the belt.

Does this apply to all colors of metal D?
Yes.

Do I have to dismantle my gated ventral attachment point to perform this inspection?
No.

I have a lanyard installed on my harness. Do I have to dismantle it?
No.

Do I need to check that the screws are tightened to the correct torque?
No, for this inspection, torque has no impact.

I've never used my harness, do I need to inspect it?
Yes

I'm already using my harness, do I need to inspect it?
Yes

Is it necessary to apply high pressure on the pin to detect this defect?
No, just a little pressure is necessary.

During the test, the pin does not slide but I notice a slight play, is this normal?
Yes, this is a normal functional play.

Have there been any injuries with the products affected by this information?
To date, no injuries have been reported.

Source: https://www.petzl.com/INT/en/Professional/recalls/2023-10-25/Call-for-inspection-for-the-ASTRO-and-CANYON-GUIDE-harnesses